Freight Broker Software: Brief Overlook

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Freight broker software industry is an integral part, of the economy as a whole. Few years ago, our economy was not digitally equipped, as it is today. Customers and fleet carriers required to put-in enormous efforts to strike a deal.

Following are the issues they were trying to deal with: 

Customer’s end: How to find a truck? How do I ensure safety of my goods? What if driver is fraud? Who will monitor the trip progress? 

Trucker’s end: How do I find customers?How to be sure of fare payment?What if customer fails to pay?What if I don’t reach the proper destination? How do I select the fuel efficient route to reach destination?

freight broker software

Overcoming these troubles via digital solutions, the freight broker software industry has reached to a stage wherein

“…Growth prospects in the global digital freight brokerage market is high”

“…The market to expand at a mind-boggling 61.7% CAGR during the period between 2017 and 2025” – Transparency Market Research

Various freight broker softwares are turning out to adopt all the latest digital trends like live in-app tracking, verified trucker profiles, centralised control centre to monitor trip progress, payment gateways, in-app purchases, driver and trip analytics etc.    freight broker software

Freight Broker Software: Industry History

freight broker software


The freight broker software industry basically plays a mediator between the authorised shipment career and the person or organisation that needs shipment services.

The US federal law deregulated the trucking industry after implementing Motor Carrier Act 1980.

Resulting in the conception of the freight broker industry 

Small manufacturers and shippers started going to freight brokers for timely delivery

Increasing demand led to the entrance of new freight broker businesses into the niche

New freight broker players started using digital solutions to combat the increase in demand

freight broker software

Freight Broker Software: Technological Advancements

The technological advancements has led to introduction of 3rd party logistics(3PL) in the industry, it helped in reduction of overall cost & time. Allowing each party to select services, digitally, as per their requirement.

freight broker software
Image explaining 3rd Party Logistics (3PL/TPL)

For instance, If a truck driver does not have any scheduled load, he can contact available manufacturer or individual with goods to be transferred via freight broker application and strike a deal.

Freight broker softwares today are equipped with following latest digital features:

  1. Loading details for driver
  2. Filters specifying content for shipment
  3. Rate card
  4. Delivery details
  5. Brokers can see the loaded truck details
  6. Updated available load requests
  7. Route journey using Google Maps or Waze
  8. Live in-app trip status updates
  9. Easy invoice generation
  10. Review the driver
  11. Live in-app tracking in case of any emergencies
  12. Finding fuel efficient  routes
  13. Trucker profiles


…technological improvements provide market players with the unique chance to catapult their business models from “manual, expensive and stiff” to “automated, efficient and agile”. – Arthur D. Little, Management Consulting Company

Leading Freight Broker Software, Total Quality Logistics: UI example

Freight broker app UI  freight broker software


freight broker software


 Freight Broker Software: Key players and growth

Following are the key players in the freight broker software industry with largest net revenue 2018.

freight brokerage software
The leading freight brokerage firms in 2018, based on net revenue (in million U.S. dollars)*

As a result of constant digital development, new online freight broker & trucker applications with enhanced features are jumping into the market.

One of such latest digital advancement is C4 platform by Cargo Chief.

freight broker software
C4 Platform

How does C4 work?

By leveraging your existing processes, including capacity emails, a free carrier TMS, web and mobile apps: C4 enables you to present your available capacity to all the individual buyers at your customers, and optionally even new customers.

It results in finding a right buyer at the right time and maximise the results of your fleet and help you grow your business.

“Cargo Chief’s C4 was quick and easy to get setup and use.”-D.J. Williams, President, Allay Logistics

“C4 has saved us a ton of time from viewing a load to signing a rate con.”- Bobby Singh, VP Operations, Apple

Trucking industry has seen some serious digitised growth in last decade and a half.

With adaptations of technological advancements like TPL and C4 platforms and blockchain by big freight brokers like Maersk, Chief Cargo, Post Everywhere.

Even truckers have digitised themselves by using mobile applications like CamScanner, GasBuddy, Waze along with digitally enhanced freight broker softwares.

Therefore, the foray of digitisation in the freight broker businesses, revolutionised the entire freight broker software industry globally.

Image Credits
Chief Cargo
Google Playstore: Total Quality Logistics
Looking to digitally accelerate your cargo-hauling business? Get LoadEmUp


Disclaimer: The Blog has been created with consideration and care. We strive to ensure that all information is as complete, correct, comprehensible, accurate and up-to-date as possible. Despite our continuing efforts, we cannot guarantee that the information made available is complete, correct, accurate or up-to-date.

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