Choosing the Right On-Demand Taxi Software: Comparing Jugnoo and Karry

Table of Contents

The taxi app market was valued at $84.7 billion in 2021 and is expected to touch $182.4 billion by 2026, growing at a CAGR of 16.5%, making it an attractive option for entrepreneurs. Factors like urbanisation, rapid adoption of smartphones, high speed internet and the convenience and cost-effectiveness of hailing a cab easily using an app fuels this demand.

However, while the opportunity shines, your success hinges on a critical factor – choosing the right on-demand taxi software. This blog will unwrap all necessary aspects of the top on-demand taxi software (Karry & Jugnoo) for prospective entrepreneurs to make an informed choice.

Understanding On-Demand Taxi Software

We will explore the core components of these software and how they work to facilitate seamless ride bookings, real-time tracking, and payment processing.

Brief Overview of On-Demand Taxi Business Model

The on-demand taxi industry operates on several business models, including traditional taxi services, ride-sharing platforms, and niche-focused services. We will provide a brief overview of these models, to help you determine which aligns best with your entrepreneurial vision.

Key Features to Look for in an On-Demand Taxi Software

To make an informed decision, it’s crucial to know the features you should be looking for in an on-demand taxi software. We’ll provide an in-depth analysis of the essential functionalities that your chosen software should offer – as stated below:

  1. User-Friendly Interface
  2. Real-Time Tracking
  3. Routing, Geolocation
  4. Payment Integration
  5. Admin Dashboard
  6. Driver Management
  7. Customer Support

Introducing Jugnoo

Jugnoo software is a white-label on-demand taxi software that can be customised as per your brand requirements. Jugnoo rates 4.2 out of 5 stars on the Google Play Store.

Features

Customer AppDriver AppAdmin Panel
Ride bookingRide requestsManage bookings
Schedule bookingShare availabilityManage customers
NotificationsRide informationManage drivers
Driver trackingNavigationReal-time tracking
MessagingStart-End TripRide notifications
PaymentsEarn summarySurge pricing

Technology Stack

The Jugnoo software is built on a few open-source technologies, such as:

  • Node.js: can build scalable and reliable web applications.
  • MongoDb: is a NoSQL database to store data.
  • Express.js: A web application framework that is used to build APIs.
  • React Native: A framework to build native mobile apps for iOS and Android.

Cost of the software

 Basic VersionFull-Fledged Version
Cost of Software$20K$40K

Time to market

 Basic VersionFull-Fledged Version
Time to market3 months6 months

Support after the launch

Jugnoo provides 24/7 support after the launch of the software. This includes support for technical issues, as well as marketing and customer support.

Overall, Jugnoo is a good reliable and affordable option for entrepreneurs who are looking for an on-demand taxi software.

Meet Karry: Your Ultimate On-Demand Taxi Solution

Karry is a reliable and innovative option for entrepreneurs looking for an on-demand taxi software. It is scalable and affordable with features that can help grow your business.

The Karry app has a rating of 4.3 out of 5 stars on the Google Play Store.

Features

Customer AppDriver AppDispatcher DashboardAdmin Panel
Book a rideAccept/Reject rideBird’s eye view of all ridesPromo codes
Customer preferencesWaiting chargesManual bookingSet up special zones
Call maskingLive trackingAssign ridesAdd updates
Multiple pick-upsRide historyRide trackingBackend campaigns
Chat optionInvoice details Fare setup
Fare breakdownAdd/withdraw money Driver management
Rating, reviewsRatings  

Advance Features & Complimentary Benefits

Advance FeaturesComplimentary Benefits
Create special zonesRebrand product easily
Operator fleet managementBrand colour integration
Reduce cost of APIsServer set up
Driver out of connectivity optionsApp publishing
Business accountsPayment gateways

Technology Stack

Functionality Technology
FrontendReact Native, Flutter
Backend DevelopmentNode.js, Python (Django or Flask), Ruby (Ruby on Rails)
Real-Time Data ProcessingWebSocket for real-time communication between the app and server.
Mapping and GeolocationGoogle Maps API, Mapbox, or other mapping services for location-based functionalities.
Location TrackingGPS and Geolocation APIs to track the user’s and driver’s location.
Routing and NavigationAlgorithms like Dijkstra’s or A* for efficient route planning & navigation.
Payment IntegrationStripe, Braintree, or other payment gateways to handle
secure and convenient payments.
Push NotificationsFirebase Cloud Messaging or Apple Push Notification Service (APNs) for real-time updates and notifications.
Database ManagementPostgreSQL, MySQL, MongoDB, or other databases for
storing user data, ride history, etc.

Cost of the software

 Basic VersionFull-Fledged Version
Cost of Software$8K$35K

Time to market

 Basic VersionFull-Fledged Version
Time to market4 months6 months

Support system after the launch

Karry provides 24/7 support after the launch that includes support for technical issues, as well as marketing and customer support.

Comparative Analysis

Side-by-Side Feature Comparison

Revenue Models

KarryJugnoo
Commission basedCommission based
Cancellation basedSurge pricing
Premium featuresPremium subscription
Surge pricing 

User Experience

  • User experience depends on the design and user interface.
  • Karry has an edge when it comes to user experience with more user-friendly features and functionalities in comparison to Jugnoo.
  • Usability testing proves Karry provides a far superior user experience and seamless user interface.

Customisation Options

  • Jugnoo and Karry offer varying degrees of customization, to brand your app and tailor it to your specific needs.
  • Both platforms provide flexibility in terms of app features, payment options, and user interfaces.
  • But Karry has wider customisations options such as: rebranding the final product with brand colour integration, saving on API costs, getting server set up and app publishing done as well.

Scalability

  • Scalability relates to the app’s backend, database, and the servers they are hosted on.
  • Karry with its state-of-the-art container technology, clean coding practices, use of microservice architecture is one of the most robust taxi booking software in the market today.

Integration With Third Party Services

  • Both platforms offer integration with essential services like payment gateways, mapping APIs, and messaging services.
  • Both seamlessly integrate with third-party services such as analytics tools, CRM systems, and marketing platforms.

Security Measures

  • Security is paramount in the on-demand taxi industry. Examine their security features, including data protection, authentication, and encryption.
  • Karry is not only robust & scalable but extremely secure as well with SSL-powered API’s, Keychain, JWT, reverse proxy setup that ensures security goes from the app to each individual API.

Performance and Reliability

Uptime and Downtime

  • Though there is no clear indication in values to the uptime and downtime, we think there isn’t much difference here.
  • Rather what is important is their disaster recovery plans and server redundancy which seem to be at par.

Speed and Responsiveness

  • When it comes to speed and responsiveness of their mobile apps and web platforms Karry is found to have an edge here.
  • Performance issues can lead to a poor user experience and affect customer retention.

Pricing and Cost Analysis

Comparing the Pricing Structures

  • Pricing models of Jugnoo and Karry vary when it comes to setup fees, monthly subscription costs, and transaction fees.
  • Pay attention to any tiered pricing structures or volume-based discounts.

Total Cost of Ownership (TCO) Considerations

  • To calculate the TCO over time, factor in all costs, including licensing, maintenance, and support fees.
  • Consider how pricing may change as your business grows.

Hidden Costs to Be Aware Of

  • Be aware of any hidden or additional costs, such as customization fees, data storage costs, or fees for accessing premium features.

Making the Decision

Factors to Consider Before Making a Choice

Budget Constraints

  • Assess your budget and evaluate which platform aligns better with your financial resources.

Business Goals and Scalability

  • Choose the platform that aligns with your long-term business goals and provides scalability options.

Customer Support and Maintenance

  • Consider the quality of customer support and ongoing maintenance services offered by each platform.
  • Prompt support can be crucial in resolving issues and ensuring smooth operations.

Why Karry Can Be Your Ideal Choice

  • Karry is a reliable and affordable option with a proven track record of success and over 10,000 rides booked every day.
  • It offers several features such as geo fencing, live tracking, and rating and review system.
  • The Karry software is very user-friendly and is scalable. 
  • Geo fencing: This feature sets up a virtual boundary around your desired pickup location.
  • Live tracking: To track your ride in real time.
  • Rating and review system: This feedback can help you improve the quality of your service and attract more riders.
  • Karry has a rating of 4.3 out of 5 stars on the Google Play Store.
  • It offers 24/7 support ensuring that your business runs smoothly.

Conclusion: Choosing the Right On-Demand Taxi Software

Ultimately, your decision should align with your specific business needs, budget, and growth plans. Considering the features available in each software, the functionalities offered and technology stack, we conclude that Karry certainly has its nose ahead.

Customers and drivers have several options that would give them more information and easily operable, this makes Karry a better choice. The Advance Features and Complementary Benefits also adds reason to believe that Karry has the edge over Jugnoo.

Choosing the Right On-Demand Taxi Software
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Disclaimer: The Blog has been created with consideration and care. We strive to ensure that all information is as complete, correct, comprehensible, accurate and up-to-date as possible. Despite our continuing efforts, we cannot guarantee that the information made available is complete, correct, accurate or up-to-date.
Sasi George

Sasi George

After an Engineering degree and a Diploma in Management I devoted 16+ years working in the automotive industry. My innate skill and extreme passion in writing, encouraged me to adopt it up as a profession. I have been writing for more than 10+ years in the software industry. The 400+ blogs I published are informative, exhaustive and interesting to a professional and causal reader.

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